Where Will the Vehicle be inspected?

 

At your home, office or any other location of your choice

 

When will the inspection be completed?

 

DataScan Field Services' field specialists work 5 days a week. State vehicles are inspected Monday through Friday. When you order an inspection, one of our Customer Service Representatives will contact the vehicle custodian and schedule the inspection. Vehicles are usually inspected within 48-72 hours, once an inspection is ordered.

 

What is the duration of an inspection?

 

A vehicle is usually inspected within one hour.  Time may vary depending on the unique characteristics of the vehicle.

 

When will my inspection be available for viewing, via the web?

 

The Vehicle Inspection report will be available on-line within 48-72 hours following the inspection

 

How do I order a vehicle inspection?

 

Click on the “Get a Vehicle Inspection from DataScan Field Services” link located on the vehicle description page on www.swapalease.com

 

What is the cost of an inspection?

 

$129.00 for vehicles 1981 or newer; including sedans, SUV’s, light trucks and motorcycles

 

What does DataScan Field Services inspection include?

 

A DataScan Field Services’ inspection consists of a comprehensive exterior and interior evaluation and a limited mechanical inspection.

 

Who can order a vehicle inspection report?

 

A buyer or seller can order the vehicle inspections report.  If you are assuming a lease, please inquire with lessee of the vehicle to ensure they are willing to have the vehicle inspected.  If you are listing a vehicle for lease transfer you can order a vehicle inspection report and provide potential lease assumption candidates with the VIN number and reference number for viewing online for thirty days from inspection completion. 

 

 

 

 

Who do I contact if I have questions regarding the vehicle inspection report?

 

For questions regarding the vehicle inspection report please contact You can contact us and discuss all the aspects of your vehicle inspection whenever you like by calling one of our Customer Service Representatives 1-800-556-2811, Monday through Friday from 8:00 a.m. until 7:00 p.m. (Eastern Time).

 

What are the Advantages of ordering a DataScan Field Services Inspection?

 

You will benefit from an affordable, comprehensive and accurate vehicle inspection performed by one of our skilled, highly trained field specialists.

 

Can a vehicle fail an inspection report?

 

No. A vehicle inspector does not issue a pass or fail grade on a vehicle. A DataScan Field Services inspection is an examination of the current condition of the vehicle. The inspector will describe the physical condition of the vehicle and a limited mechanical inspection. The inspector will not indicate in the inspection report what may need repair or replacement, or any estimates on cost.

 

Can I contact the DataScan Inspector who conducted the inspection to get their

opinion of the vehicle?

 

No.  A vehicle inspector cannot give their opinion of the vehicle.  You can contact the customer service center to answer any questions you may have regarding the content of the inspection report at 1-800-556-2811. 

 

What are the credentials of your inspectors?

 

The inspector will be qualified to conduct the requested inspection and will present his photo identification badge when arriving on location prior to conducting inspection. The majority of inspectors possess ASC certifications and many have I-Car certifications as well.

 

Does DataScan price damages found on the vehicle?

 

No.  DataScan Field Services documents the damages found through pictures and by location on the vehicle.  You will need to contact a local body shop to determine damage amounts.

 

Can I obtain a printed copy of my inspection report?

 

The inspection report is available within 48-72 hours of the inspection by accessing our website. You will be provided with an Inspection number at the time of order. Upon completion of the condition report you can view and print your condition report at www.inspectmyride.com.  Enter the Vin number or Inspection number plus the reference number at the top right hand corner of the page.  The report viewing page also includes a print function that allows you to print the report on your own printer. The report is in color, so if you have color-printing capability, then you may print the report in color as well. Otherwise, your report will print in black and white.

 

 

Can I obtain a refund?

 

If an unforeseen delay occurs and the inspection can not be completed within the allocated time frame, your appointment will be rescheduled or your inspection fee will be refunded to you upon request to our services center.

 

What happens if you are unable to schedule the inspection or conduct the

Inspection?

 

Our client services center will send you information outlining the problem and determine if you still want the inspection scheduled as requested or receive a 100% refund of the amount paid.

 

Should I be present during the inspection?

 

You are welcome to be present during the inspection of the vehicle, although keep in mind that the vehicle inspection report will not be available until it is prepared, reviewed and posted on our website 48-72 hours after the inspection. If you cannot be there, do not worry as we will take care of contacting the vehicle custodian, scheduling and completing the inspection.

 





 
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