Where Will the Vehicle be inspected?
At your home, office or any other location of your choice.
When will the inspection be completed?
DataScan Field Services' field specialists work 5 days a week. State vehicles are
inspected Monday through Friday. When you order an inspection, one of our Customer
Service Representatives will contact the vehicle custodian and schedule the inspection.
Vehicles are usually inspected within 48-72 hours, once an inspection is ordered.
What is the duration of an inspection?
A vehicle is usually inspected within one hour. Time may vary depending on the unique
characteristics of the vehicle
When will my inspection be available for viewing, via the web?
The Vehicle Inspection report will be available on-line within 48-72 hours following
the inspection
How do I order a vehicle inspection?
Click on the “Get a Vehicle Inspection from DataScan Field Services” link located
on the vehicle description page on
www.swapalease.com What
is the cost of an inspection? $129.00 for vehicles 1981 or newer; including sedans,
SUV’s, light trucks and motorcycles
What does DataScan Field Services inspection include?
A DataScan Field Services’ inspection consists of a comprehensive exterior and interior
evaluation and a limited mechanical inspection.
Who can order a vehicle inspection report?
A buyer or seller can order the vehicle inspections report. If you are assuming
a lease, please inquire with lessee of the vehicle to ensure they are willing to
have the vehicle inspected. If you are listing a vehicle for lease transfer
you can order a vehicle inspection report and provide potential lease assumption
candidates with the VIN number and reference number for viewing online for thirty
days from inspection completion.
Who do I contact if I have questions regarding the vehicle inspection report?
For questions regarding the vehicle inspection report please contact You can contact
us and discuss all the aspects of your vehicle inspection whenever you like by calling
one of our Customer Service Representatives 1-800-556-2811, Monday through Friday
from 8:00 a.m. until 7:00 p.m. (Eastern Time).
What are the Advantages of ordering a DataScan Field Services Inspection?
You will benefit from an affordable, comprehensive and accurate vehicle inspection
performed by one of our skilled, highly trained field specialists.
Can a vehicle fail an inspection report?
No. A vehicle inspector does not issue a pass or fail grade on a vehicle. A DataScan
Field Services inspection is an examination of the current condition of the vehicle.
The inspector will describe the physical condition of the vehicle and a limited
mechanical inspection. The inspector will not indicate in the inspection report
what may need repair or replacement, or any estimates on cost.
Can I contact the DataScan Inspector who conducted the inspection to get their opinion
of the vehicle?
No. A vehicle inspector cannot give their opinion of the vehicle. You can
contact the customer service center to answer any questions you may have regarding
the content of the inspection report at 1-800-556-2811.
What are the credentials of your inspectors?
The inspector will be qualified to conduct the requested inspection and will present
his photo identification badge when arriving on location prior to conducting inspection.
The majority of inspectors possess ASC certifications and many have I-Car certifications
as well.
Does DataScan price damages found on the vehicle?
No. DataScan Field Services documents the damages found through pictures and
by location on the vehicle. You will need to contact a local body shop to determine
damage amounts.
Can I obtain a printed copy of my inspection report?
The inspection report is available within 48-72 hours of the inspection by accessing
our website. You will be provided with an Inspection number at the time of order.
Upon completion of the condition report you can view and print your condition report
at
www.inspectmyride.com. Enter the Vin number
or Inspection number plus the reference number at the top right hand corner of the
page. The report viewing page also includes a print function that allows you
to print the report on your own printer. The report is in color, so if you have
color-printing capability, then you may print the report in color as well. Otherwise,
your report will print in black and white.
Can I obtain a refund?
If an unforeseen delay occurs and the inspection can not be completed within the
allocated time frame, your appointment will be rescheduled or your inspection fee
will be refunded to you upon request to our services center.
What happens if you are unable to schedule the inspection or conduct the Inspection?
Our client services center will send you information outlining the problem and determine
if you still want the inspection scheduled as requested or receive a 100% refund
of the amount paid.
Should I be present during the inspection?
You are welcome to be present during the inspection of the vehicle, although keep
in mind that the vehicle inspection report will not be available until it is prepared,
reviewed and posted on our website 48-72 hours after the inspection. If you cannot
be there, do not worry as we will take care of contacting the vehicle custodian,
scheduling and completing the inspection.
